Experts Spotlight
Aravind Ganesan
CTO, Kauvery Hospital
“Prioritise the needs of doctors. They have very personalised needs, and the hospital has to please its doctors.”
About
Aravind Ganesan sits at the intersection of technology and clinical operations at Kauvery Hospital. At Chapter 10, he reframed hospital sales: the doctor is the customer that matters, and timing must match the hospital's priorities.
Key points
- Win physician champions before the commercial case
- Map impact across the full care pathway — no new friction elsewhere
- Tie clinical outcomes to financial ROI in one story